Shipping policy
Shipping Policy
We deliver nationwide, if you are in doubt about whether we deliver to your city please do not hesitate to call our customer service.
We keep most of our products in stock so they can be shipped to your door as soon as possible. But some of the products may out of stock for a short while sometimes due to some reasons of the source manufacturer.
We currently only provide home delivery, but if you have a specific address please feel free to email us（herbspirituk@gmail.com）.
Ordering several items?
To keep costs down, our delivery partners will deliver the whole order at once. So if you order a selection of products, the longest delivery time determines the total delivery time for your order.
However, there is an opportunity for us to arrange for you to get your order delivered in phases if one desired to be delivered earlier. Please contact our customer service by e-mail （herbspirituk@gmail.com）.
Delivery Time
We keep you informed
Once you’ve placed an order, you will receive an email to confirm your order details, including shipping and delivery time for each item. Once your item has been prepared for shipment and ships, you will receive a Shipment Notification email with carrier and tracking information. You’ll see your tracking number, the date and time the order was placed, the status of the order, estimated shipping, delivery dates, the shipping method, and package tracking information for items that have shipped.
Shipping Rates and delivery estimates
The delivery date is an estimate of when your payment has been received.
|
Country |
Shipping Method |
Handing Time |
Transit Time (Business Day) |
Cost From |
|
UK |
Royal Mail 48h tracked (Standard) |
1-2 Business Days (Monday – Friday) |
Delivery aim 48h |
£2.99 |
|
Royal Mail 24h tracked |
1-2 Business Days (Monday – Friday) |
Delivery aim 24h |
£3.99 |
|
|
DPD next day delivery |
1-2 Business Days (Monday – Friday) |
Delivery aim 24h |
£5.99 |
Order cut off time: 8:00 am (GMT+00:00) Greenwich Mean Time (London)
How can I track my order?
As soon as your item(s) have shipped, we’ll send you a Shipment Notification email that includes the estimated delivery date and tracking number. Furthermore, if you need more details, you can send an email to herbspirituk@gmail.com or call +44 1707912770
What time will my order be delivered?
Your order will be dispatched within 24-48 hours after receiving payment and it will goes to Delivery office. So it can take 2-4 days from the time you place your order to the time you receive it.
Orders placed after midnight on Friday will be dispatched on the following Monday.
You can also check the estimated delivery date and carrier by visiting the carrier company website with your tracking number, for the latest status of your order.
If you have any further questions on how to do this please reach out to our customer support team at
Email: herbspirituk@gmail.com
